Privacy Policy

Last Updated: July 29, 2025

1. Introduction

Shop Loose Tea LLC ("we," "us," or "our") operates Shopeloosetea.com (the "Website"), an e-commerce platform based in Colorado, USA. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Website.

2. Information We Collect

We collect the following types of information through our Website, powered by Squarespace:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details (processed securely by Stripe and Square).

  • Automatically Collected Information: IP address, browser type, device information, and browsing activity (e.g., pages visited, time spent).

  • Cookies and Tracking Technologies: We use cookies and similar technologies for analytics (e.g., Google Analytics) and advertising (e.g., Google Ads). You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including shipping and payment processing.

  • Communicate with you about your account, orders, or customer service inquiries.

  • Improve the Website through analytics and user behavior tracking.

  • Send marketing communications (e.g., via Mailchimp), if you opt in.

  • Comply with legal obligations.

4. Sharing Your Information

We share your information with:

  • Third-Party Service Providers: Including but not limited to Squarespace (hosting), Google Analytics, Google Ads, Google Merchant Center (advertising and analytics), Mailchimp (marketing), Twilio (communications), and Stripe and Square (payment processing). These providers are bound by their own privacy policies.

  • Legal Authorities: If required by law or to protect our rights.
    We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies for analytics, advertising, and Website functionality. You can opt out of non-essential cookies via your browser settings or our cookie consent tool. Third-party services like Google Analytics and Google Ads may place cookies to track user behavior for advertising purposes.

6. Your Choices

  • Marketing Communications: You can opt out of marketing emails by clicking the “unsubscribe” link or contacting info@shoploosetea.com.

  • Cookies: Manage cookie preferences through your browser or our Website’s cookie settings.

  • Account Information: Update or delete your account information by contacting us.

7. Data Security

We use reasonable security measures, including encryption for payment processing via Stripe and Square, to protect your information. However, no online platform can guarantee absolute security.

8. Children’s Privacy

The Website is not intended for users under 13. We do not knowingly collect personal information from children under 13. If we learn such information has been collected, we will delete it.

9. International Users

The Website is operated from the United States and governed by U.S. law. If you access the Website from outside the U.S., your information may be transferred to and processed in the U.S.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on the Website with the “Last Updated” date. Your continued use of the Website constitutes acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us at: